Where We Are:

     
Our Mailing Address: i Trust Federal Credit Union
P.O. Box 18357 
Memphis, TN 38181-0357
      
Getwell Location 5333 Getwell Module E
(901) 362-7211 Memphis, TN 38118
FAX (901) 362-3090      
  
Office Hours      
Monday - Friday  9:00 am - 3:00 pm
     
Winchester Location 3617 Winchester Road
(901) 547-0209 Memphis, TN 38118
FAX (901) 507-0942 Drive Thru, ATM, & Night Deposit
 
Drive Thru Hours      
Monday - Thursday  7:30 am - 5:00 pm
Friday 7:30 am - 6:00 pm
Saturday  8:00 am - 12:00 pm
Lobby Hours      
Monday - Thursday  9:00 am - 5:00 pm
Friday 9:00 am - 6:00 pm
Audio Response
ET (901) 363-0001
   
Email Member Services Email Loan Department 
memberservices loans

Who We Are:

i Trust Federal Credit Union was chartered August 17, 1971 to service the employees of the Memphis Service Center of the IRS.

The unique character of all credit unions is the volunteer service.  Volunteers are people that you know and work with every day that go the extra distance to give of their time and effort to serve on the board of directors or committees to represent your ideas in a concerted effort.

Our member's needs always come first, because, ultimately, our members run things around here.

What makes your credit union different from other financial institutions? A lot. To begin with, members own the credit union.  Therefore, all income received after operating expenses, and reserves is returned to the members in form of dividends, better interest rates or increased services.  Because we are a non-profit organization, members, not a distant group of stockholders, get the benefits generated from their money. 

 

In addition, your credit union is a democratic organization.  It is governed by elected members who voluntarily serve on the Board of Directors.  When officials are elected all members have one vote, regardless of the amount of money they have on deposit in the credit union.

Your credit union has continually strived to offer benefits and services to you, the member.  Our goal is to be the financial resource that members turn to for all their financial needs.  Service to you, our member, is the only reason we exist.

Member Qualifications:

Employees or retirees of the U.S. Internal Revenue Service who work at the Internal Revenue Service Center in Memphis, Tennessee.  Employees of CW. Austin, Inc, Johnson Controls, Inc. and Memphis Goodwill Industries, Inc. who work regularly under contract to the IRS at the IRS Service Center in Memphis. TN.

Once you are a member, the members of your immediate family can join iTrust FCU.

How to become a Member:

Bring your IRS ID Badge, Driver's License and $51 to a credit union office.  If you are a family member wanting to join, the credit union member must accompany you to the credit union.  Both will need identification and the initial deposit amount of $51.

Mission Statement:

Our mission is to efficiently provide the highest quality financial services to our members while protecting the safety and soundness of the credit union.

Board of Directors:

2010 Board of Directors

  • Helen Anderson, Chairperson
  • David Pritzke, 1st Vice Chairperson
  • Terry Reynolds - 2nd Vice Chairperson
  • Robert Williams, Treasurer
  • Charlie Trapp, Secretary
  • Margaret Blankenship - Member
  • Tony Wakefield - Member

Supervisory Committee 

  • Christine Giannino, Chairperson
  • Danny Chou, Member
  • Sharon Ollie, Member
  • Shirley Whyte, Member
  • *Peggy Murphy, Auditor

President/CEO/ Vice Presidents

  • Helen Garner- President /CEO
  • Linda Mansell- Vice President of Operations
  • Chris Austin- Vice President of Lending

        

 

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